We’ve listed the most common questions we get asked, along with the answers. If you still need some more help then please email us with any other questions.
1. What length skis do I need? Step 1 – Ability & Height – Get your tape measure out! Beginner skiers - As a general rule, when the skis are standing next to you they should come up to somewhere around your mouth / nose. Intermediate/Advanced skiers - When the skis are standing next to you they should come up to somewhere around your nose / middle of your forehead. For Expert skiers - You will probably have a good idea of what length you prefer. When the skis are standing next to you they should come up to somewhere around the middle of your forehead. Step 2 – Choose your ski Decide on the ski you’d like to buy. All skis come in slightly different lengths, there is no standard format. Have a look at what sizes the ski comes in. Then choose the 2 nearest lengths to the measurement made in step 1. Step 3 – Type of skiing & terrain You should have narrowed it down to a choice of 2 different sizes. The details below will help you choose the correct size: Weight / Build Type of Skiing If you ski fast & aggressively – A longer ski will be better. Terrain On Piste – Ski only on the groomed runs, maybe venture into the soft snow at the side of the runs occasionally. A shorter ski will be best. All Mountain – Ski on piste, but also like to venture into the powder. A slightly longer ski will be better if you want more floatation in the powder. Off Piste – Ski mainly off piste. A longer ski will be better. Need more help? Then why not contact one of our experts. Email us or call on 01202 499155 ext 2. By providing us with some basic information we can help you make the right choice. We’ll need to know your weight, height, skiing ability & a description of the type of skiing you enjoy. Let us know which ski you’re interested in & we’ll recommend a length. 2. Which ski will suit me best? Need more help? Then why not contact one of our experts. Email us or call on 01202 499155 ext 2. By providing us with some basic information we can help you make the right choice. We’ll need to know your weight, height, skiing ability & a description of the type of skiing you enjoy. E.g. Do you prefer to ski on piste only or do you enjoy deep powder? Do you ever venture into the park & try some jumps? Do you ski fast, aggressively or slowly & in control? Be honest & supply as much information as possible & we’ll suggest a couple of options. 3. What length Snowboard do I need? Step 1 – Measure from the floor to your chin. As a general rule, when the board is standing next to you it should come up to somewhere around your chin. Step 2 – Freestyle, freeride or a bit of both? Are you buying a Freestyle board for jibbing & riding in the park & pipe? Do you want a Freeride board for high speed piste riding & ripping up the powder? Or are you after a bit of both ( All Mountain)? Freestyle – You’ll need a shorter board, you’ll notice these boards aren’t made in large sizes. Step 3 – Weight It’s best to be honest here, let’s face it, lying about your weight won’t help you’re riding! If you are well built & heavy for your height, a slightly longer board is best. Or if you’re slightly build & light for your height, a smaller board is better. Step 4 – How big are your boots? For all the big footed folk out there a wide board may be required. If you’re a UK size 11 or above then we’d recommend it. If the board is too narrow for you then your toe or heal may catch the snow during a turn, resulting in a rather spectacular face plant! Need more help? Then why not contact one of our experts. Email us or call on 01202 499155 ext 2. By providing us with some basic information we can help you make the right choice. We’ll need to know your weight, height, boarding ability & a description of the type of riding you enjoy. Let us know which board you’re interested in & we’ll recommend a length. 4. Which Snowboard will suit me best? Need more help? Then why not contact one of our experts. Email us or call on 01202 499155 ext 2. By providing us with some basic information we can help you make the right choice. We’ll need to know your weight, height, boarding ability & a description of the type of riding you enjoy. E.g. Do you prefer to ride the groomed piste only or do you enjoy deep powder? Do you ever venture into the park & try some jumps? Do you board fast, aggressively or slowly & in control? Be honest & supply as much information as possible & we’ll suggest a couple of options. 5. How long will my order take to arrive? 6. Idon’t understand the ski boot sizes. How does this convert to a UK size ?
Please be aware that this is an approximate size guide. Buying ski boots is an involved process. We strongly recommend coming into the store for our professional boot fitting service. It is virtually impossible to get the correct fitting boot without help form a trained professional. 7. What is your returns policy? Please see our terms & conditions page for our returns policy. Please follow our returns procedure when returning an item. This can be found on our terms & conditions page. |










